Frequently Asked Questions

Shortix is a free all-in-one link management and image conversion tool. You can shorten long URLs into clean, shareable short links, attach QR codes to any link, create custom aliases, track basic analytics, and convert images between formats — all without paying anything.

Yes — Shortix is 100% free. Link shortening, QR code generation, custom aliases, and image conversion are all available at no cost. You don't need a credit card or paid subscription to access any core feature.

You can shorten links and convert images without signing up. However, creating a free account unlocks additional benefits like saving your link history, managing your shortened links, and using custom aliases persistently across sessions.

A custom alias lets you choose the ending of your short link instead of getting a random string. For example, instead of shortix.xyz/x7k2p, you can create shortix.xyz/my-brand. Just type your desired alias in the "Custom alias" field when shortening a URL.

Shortix links do not have a built-in expiry date. Your short links remain active as long as the service is running. We aim to keep all links live indefinitely, and will give ample notice if any policy around link retention ever changes.

Yes, Shortix is perfectly suited for affiliate links, marketing campaigns, and social media posts. The custom alias feature makes it easy to create branded, memorable links. Just ensure you comply with our Terms of Service — links pointing to spam, phishing, or illegal content are not permitted.

Shortix records a click count for every short link. Sign in to your account to view your link dashboard, where you can see the number of clicks each link has received in real time.

After shortening any URL, click the "QR Code" button in the result panel. Shortix instantly generates a downloadable QR code for that link. You can save it as an image file and use it on printed materials, presentations, business cards, or anywhere offline.

Yes. After generating a QR code, click the "Download" link below it to save the image to your device. The QR code is exported as a high-quality PNG file that you can use in print and digital materials.

The image converter supports the most widely used formats: JPEG, PNG, WebP, and PDF output. Simply upload your image, select the target format, and click Convert. The converted file downloads instantly.

Completely. Image conversion runs entirely in your browser using client-side JavaScript. Your images are never sent to or stored on any server. Once you close the tab, the files are gone — we have no access to them at any point.

There is no strict server-side limit since all processing happens in your browser. However, very large files (above ~20 MB) may be slow to process depending on your device's memory and speed. For best results, we recommend keeping source images under 15 MB.

Shortix only records aggregate click counts — a simple number per link. We do not collect, store, or expose the IP addresses, location data, browser fingerprints, or any personal information of the people who click your links.

Account data (name, email, and links) is stored securely using Firebase Authentication and Firebase Realtime Database, both operated by Google. Passwords are never stored in plain text — Firebase handles authentication with industry-standard security. Read our full Privacy Policy for details.

Yes. Shortix offers a REST API that lets developers create short links, retrieve link metadata, delete links, and fetch platform-wide statistics — all programmatically. Full documentation with example requests is available at api-docs.

The API supports two authentication methods. You can use a Firebase ID token (obtained when a user is logged in) sent via the Authorization: Bearer <token> header, or a static API key sent via the X-API-Key header for server-to-server integrations. The GET /api/stats endpoint is public and requires no authentication.

The API currently offers four endpoints: POST /api/shorten to create a new short link (with optional custom alias), GET /api/info/:code to retrieve metadata for any short link, GET /api/stats for platform-wide counters, and DELETE /api/delete/:code to permanently remove a link. Visit the API Docs for full request/response examples.

Yes, the API is free to use. Authenticated requests require a valid Shortix account or API key. Please use the API responsibly — excessive automated requests may be rate-limited to keep the service fast for everyone.

If you find a Shortix link that points to spam, phishing, malware, or other harmful content, please report it via our Contact page selecting "Report abuse / spam link" as the topic. We take these reports seriously and will investigate promptly.

You can reach the Shortix team via our Contact page or by emailing support.shortix@gmail.com directly. We read every message and aim to respond within 48 hours. For bug reports, please include your browser name, version, and a brief description of what happened.